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Today's sales professionals are stretched thin. They're on double the teams as only a few years ago, sales cycles are longer and more complex, and they're more mobile than ever before. Subscribe now to stay informed on how Microsoft Dynamics 365 is enabling modern sales pros to close more deals and increase productivity with tools and capabilities that help streamline sales processes, improve collaboration, and intelligently guide them toward optimal outcomes.

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City speeds emergency services, controls spending with Microsoft 365

The City of Corona, California, had an aging IT infrastructure that didn't adequately serve the government's or the public's needs. To address the issue, Corona deployed Microsoft 365, which includes Windows 10, Office 365, and Microsoft Enterprise Mobility + Security. With its modern solutions in place, the city now resolves many IT issues in 10 to 20 minutes versus four days, saves up to $1,000 in IT maintenance per incident, and has a foundation for future improvements. Read more here.

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Turn prospects into engaged customers

Today's B2B buyers have high expectations, and those expectations will not be met if B2B buyers are accustomed to sophisticated consumer interactions in their personal lives. Executive B2B buyers are not impressed by marketing driven by large, relatively impersonal data analysis that leads to inconsistent and conflicting interactions or sales outreach that doesn't cater specifically to their needs at the right time. This blog recommends taking a new approach that unifies relationship data across the full customer lifecycle.

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Wiltshire Council improves services for 470,000 residents with Dynamics 365

In 2017, Wiltshire Council wanted to create a digital platform that made them less reactive and more predictive to their customer's needs. Microsoft Dynamics 365 helped them streamline their user experience and automate many of their back-office processes, allowing them to respond to customer needs faster. 

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Australian Red Cross rolls out self-isolator outreach platform in less than a week

Since the COVID-19 crisis hit, one of the Australian Red Cross' important tasks has been maintaining contact with vulnerable self-isolators. With an archaic, error-prone client case system, they turned to Microsoft partner Velrada to develop a system to efficiently connect volunteers to essential tasks. Read more about how Dynamics 365 streamlined communication to deliver psychological first aid to those in need. 

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Engaging at scale

This infographic represents successful companies' consensus about which sales tools are most effective in enabling their sales teams to engage at scale with target accounts.

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Modernize and empower sales teams with Microsoft Dynamics 365 for Sales Professionals

On average, sellers work with 6.8 stakeholders and 16 colleagues per deal, which makes sales cycles very long and extremely complex. To further complicate matters, today's sellers are on twice as many teams as they were a few years ago. Clearly, legacy methods of storing and accessing customer information, tracking the status of deals in progress, collaborating with mobile colleagues, and maintaining a "big picture" view of every moving part are not sufficient for today's on-the-go sales professionals. That's where Microsoft Dynamics 365 provides a competitive advantage. Watch this short video to learn how Dynamics 365 can help modernize seller productivity with a simpler, more streamlined way to build sales momentum, close more deals, and boost productivity.

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Connected Field Service

Discover the benefits to your organization when you use the Microsoft connected field service. 

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Worldwide logistics provider connects the dots, boosts ROI with Dynamics 365 Marketing

How does a global company connect its salespeople to customers in an efficient yet personal way? Rotterdam-based Broekman Logistics decided to add the Microsoft Dynamics 365 Marketing app to the company's existing Dynamics 365 Sales app to make it even easier and more efficient to find and develop high-quality leads and nurture customer relationships. As a result, Broekman Logistics not only increased its sales, but also gained valuable insights that it uses to sharpen sales management. The real engine behind global logistics? It's all about a smooth collaboration between sales and marketing.

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Create flexible operations to match customer demand

Create flexible operations to match customer demand.

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Modern Cloud

Optimize your cloud experience while lowering costs for your Windows Server desktops and apps. Don't miss out on all the amazing features Windows Virtual Desktop has to offer and subscribe now.

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Digital selling insights

Orchestrating data from multiple sources is important when compiling an accurate "big picture" to inform strategic action. This infographic offers 5 keys to provide insights and recommendations to your team.

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4 Reasons Why Social Proof Is Essential to Building Your Brand

Social proof is the idea that people will follow the actions of others—that since so many other people behave in a certain way, it must be the correct behavior. In digital marketing, social proof is highly influenced by comments and reviews on your social platforms. Studies have shown that people are not only more likely to share their experiences about your product or service online, but they are also more likely to be influenced by what other people say and write about you. So yes, it's vital that customers are sharing positive reviews of doing business with you—customer service has never been more important than in the digital age. Maleeka T. Hollaway, in her article "4 Reasons Why Social Proof is Essential to Building Your Brand," states that your social proof demonstrates the degree in which you've helped your clients gain results. "When you can publicly share with your audience how your work or product has created transformations for those who do business with you, naturally, people are inclined to pay attention. Results speak for you whether you are present or not," writes Hollaway. Customers' excitement is often contagious, and you suddenly access the radar of people who might not have even known about your brand, according to Holloway. To read more in depth about social proof and the reasons it's essential to your business, read her entire article. Social proof has never been more important.

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Always-on customer engagement: It's not just omnichannel anymore

The evolution of the customer experience means that companies need to treat every engagement opportunity as essential to earning and maintaining customer loyalty. This article from Dynamics 365 Principal Technical Specialist Tom Depew explains how Microsoft approaches meeting this goal for end users with Always On service.

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Streamline your sales collaboration with Microsoft. Subscribe now!

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Driving digital transformation with Microsoft Dynamics 365 to create an integrated, growth-enabling workplace

After growing into one of the largest hotel chains in the U.S., the Red Lion Hotel Corporation (RLH) faced the challenge of combining its internal siloed legacy platforms into a unified system that enabled data-driven decision making. Leveraging the robust capabilities of Microsoft Dynamics 365, RLH obtained accurate performance data analysis, created a more efficient and productive workplace environment, and gained a revenue-increasing ecosystem that fosters integration and scalability. Watch the video to learn more about their success story, then contact Elite Business Solutions to learn how we can help your organization create its own success story.

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ESNEFT Customer Success Story - Microsoft Azure and Windows Virtual Desktop

Using Windows Virtual Desktop, the East Suffolk and North Essex Foundation Trust removed unnecessary stress and frustration with IT. This empowered them to devote more time providing excellent patient experiences and healthcare services. Listen to their experience and learn how you can apply these solutions to your business.

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ESNEFT Customer Success Story - Microsoft Azure and Windows Virtual Desktop

Using Windows Virtual Desktop, the East Suffolk and North Essex Foundation Trust removed unnecessary stress and frustration with IT. This empowered them to devote more time providing excellent patient experiences and healthcare services. Listen to their experience and learn how you can apply these solutions to your business.

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Sell smarter with Microsoft Dynamics 365 and Office 365

In this video, you'll see how Microsoft Dynamics 365 for Sales and Office 365 go beyond sales force automation to leverage CRM, engagement data, and insights to help your enterprise break down silos, drive more efficient sales, and win more revenue.

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How virtual agents transform the customer experience

Design a better, more positive customer experience and build customer engagement by leveraging intelligent chatbot technology when you enable Always On service. Read this blog post to learn how Dynamics 365 Virtual Agent for Customer Service offers best in class Microsoft AI-enabled chatbot and analytics technology for one, easy to implement customer service solution. 

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